Refund policy
Returns & Refunds Policy – Everbound Love
Due to the nature of our luxury preserved flowers as final‑sale and perishable goods, we do not accept returns or issue refunds for changes of mind, personal preference, or “just because” reasons.
However, if your order arrives damaged, significantly different from the product description, or includes a clear error on our part, please contact us within 24 hours of delivery. Include your order number and clear photos of the issue, and we will work with you to provide a replacement or store credit at our discretion.
All claims are evaluated on a case‑by‑case basis, and we reserve the right to deny requests that do not meet the above conditions.